You must cancel your U-M Online service in writing by contacting the ITCS Accounts Office using one of these methods:
E-mail to itcs.accounts.office@umich.edu
Fax to 734-647-4278
U.S. mail to
U-M Online
ITCS Accounts Office
University of Michigan
Arbor Lakes Building 2, Suite 1800
4251 Plymouth Road
Ann Arbor, MI 48105-3640
Your bill will be pro-rated
When you cancel your U-M Online service, your bill will be pro-rated for the month in which you cancel. You pay only for the days during which your U-M Online account was active.
You should transfer e-mail and files that you want to save to another account
For information about transferring your messages to a new mailbox, downloading any files in your IFS space, deleting obsolete mail groups, and more, see Closing Out Your Computing Account.
Your e-mail mailbox will be deleted
Your U-M Online e-mail mailbox—and all the messages in it— will be permanently deleted six months after you cancel your U-M Online subscription. This does not apply to U-M retirees; retirees can keep their
